RODLX Agreement

1. Parties & Scope

This RODLX Agreement describes the relationship between RODLX Technologies LLC ("RODLX"), customers who request services, and independent automotive technicians who provide services through the CARELX technician network ("CARELX Technicians"). It supplements the Terms of Service, Privacy Policy and Refund Policy.

2. Independent Contractor Relationship

CARELX Technicians are independent contractors. They choose when to go online, which jobs to accept and how to run their business. Nothing in this Agreement creates an employment, partnership or agency relationship between RODLX and any technician.

3. Technician Eligibility

• Valid driver's license and valid insurance.
• Relevant automotive repair or service experience.
• Own basic tools and a reliable smartphone.
• Successful background check and document verification.
• Professional, respectful conduct with customers.

4. Service Standards

• Inspect the vehicle and present the labor price before starting work.
• Begin work only after the customer approves the price in the app.
• Upload before/after photos and confirm completion in the app.
• Follow applicable safety rules and laws at every job site.

5. Technician Earnings & Payouts

Technicians see their earnings for a job before accepting it. Earnings for completed jobs are paid out weekly by direct deposit, minus any platform fees disclosed in the CARELX app. Customer tips go entirely to the technician.

6. Customer Responsibilities

• Provide accurate location, vehicle and contact details.
• Be available, or have an authorized person available, when the technician arrives.
• Make sure the service location is safe and accessible.
• Pay the approved price through the Platform.

7. Ratings & Accountability

Customers and technicians rate each other after every job. Ratings, GPS tracking, service photos and digital receipts help keep the network safe and accountable. Accounts with repeated low ratings or policy violations may be suspended.

8. Disputes

If a customer and technician disagree about a service, RODLX support will review the job details, photos and communications and work toward a fair outcome, including re-service or refunds under the Refund Policy.

9. Termination

Customers may close their account at any time. Technicians may stop using the platform at any time. RODLX may suspend or deactivate accounts that violate this Agreement or create safety risks.

10. Contact Us

Questions about this Agreement? Call (713) 820-1852 or use our contact form.