Technician FAQs
Questions About CARELX?
Everything you need to know about applying, finding jobs, getting paid and staying supported.
Getting Started
What is CARELX?
CARELX is the technician network powering RODLX. Independent automotive technicians use CARELX to receive roadside, detailing and maintenance jobs from RODLX customers near them.
Why join CARELXHow do I apply?
Create your technician profile, upload your documents and complete a background check. Once you're approved, download the CARELX app, go online and start receiving job requests.
Apply nowWhat do I need to qualify?
A valid driver's license and insurance, automotive repair or detailing experience, your own basic tools, a reliable smartphone and a passed background check.
See full requirementsHow long does approval take?
Most applications are reviewed within a few business days once all documents are submitted. Background checks can occasionally take longer; we'll keep you updated in the app.
Does it cost anything to join?
No. Joining CARELX is free, with no hidden sign-up fees.
Jobs & Schedule
How do I receive jobs?
When you're online, RODLX's dispatch system sends you nearby requests that match your skills. You see the job type, location, distance and your earnings before you accept.
How it worksCan I choose which jobs I take?
Yes. You're independent — accept the jobs that fit your skills, location and schedule, and pass on the rest.
Do I set my own hours?
Yes. Go online whenever you want to work and offline whenever you don't. There are no minimum hours.
What happens when I arrive at a job?
Confirm arrival in the app, verify the vehicle, inspect it and present the labor price. Work begins only after the customer approves in the app. Upload before/after photos when you're done.
Pay & Payouts
How much can I earn?
Earnings depend on the jobs you accept, how often you're online and your service area. You always see what you'll earn for a job before you accept it.
Earnings & payoutsWhen do I get paid?
Earnings for completed jobs are paid out weekly by direct deposit. You can track every job and payout in the app.
Do I keep my tips?
Yes. 100% of customer tips go to you.
Who pays for parts?
Customers either supply their own parts or approve parts you source before work begins. The approved cost is shown on their invoice.
Safety & Support
Am I covered while I work?
CARELX provides insurance coverage details during onboarding. You're also required to carry your own valid insurance.
What if a customer disputes a job?
RODLX support reviews the job details, GPS data, photos and messages and works toward a fair outcome. Before/after photos protect you.
How do I contact support?
Technician support is available 24/7 in the app, by phone, or through a support ticket.
Technician support